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graphic of lagLeaders logo

tagTwenty

RECORDED WORKSHOP

Free 20-Minute Leadership Workshop: Feedback Made Simple

The 3-Step SBI Model to Turn Tough Talks into Trust

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Feedback Made Simple: Turn Tough Talks into Trust

The best feedback helps people grow, not shut down.

In this 20-minute tagTwenty session, you’ll learn how to use the Situation–Behavior–Impact (SBI) model to turn feedback into a skill that strengthens relationships, builds trust, and drives better results.

As we head into the season of thanks, it’s the perfect time to reflect on how clear, kind feedback can express appreciation and spark growth.

You’ll learn how to:

  • Deliver feedback that’s specific (not personal)
  • Receive feedback with openness instead of defensiveness
  • Reframe vague comments into clear, actionable insights
  • Use the SBI model to keep feedback fair, focused, and effective

 

Duration: 20 minutes
Format: Recorded Session (delivered via email)
Release Date: November 20, 2025 | 12:00 PM PT

Reserve My Recording:

PRESENTED BY: 
Gena Goolsby, Certified Professional Coach with the International Coaching Federation
Gena Goolsby
Co-Founder of tagLeaders

Gena is a powerhouse leadership coach, dynamic facilitator, and the visionary mind behind tagLeaders, a people-first leadership development company.

She is a Professional Certified Coach (PCC) through the International Coaching Federation, known for creating spaces where growth feels real, results-driven, and even a little fun.